What are the terms and conditions?
The use of this website to process hotel reservations is conditional upon your acceptance of all of the terms and conditions herein.
1. Payment
A deposit is required at time of booking in order to secure your reservation. The balance of payment is due on arrival at the hotel. We accept payment by Visa, MasterCard, Diners and American Express.
2. Email Confirmation
This is your booking confirmation and the hotel will require you to provide this at check-in. This is your proof that your reservation is confirmed and will help to avoid delays at check-in. If you do not receive a booking confirmation please contact our Customer Care Team , and we can resend your confirmation. Please quote your booking reference number when requesting this.
3. Cancellation Policy
All cancellations must be made prior to the hotel cancellation deadline as stated on your booking confirmation. If you do not cancel your reservation before the cancellation policy period applicable to the hotel, you will forfeit your deposit and you will also be subject to cancellation penalty fees. Cancellations must be made through our Contact Centre:
Telephone: + 353 66 9792132
Our Contact Center telephone lines are open Irish time:
9am - 8pm Monday to Friday
9am - 6pm Saturday
Please do not cancel directly with the hotel. Always quote the Booking Code on your Booking Form when contacting us.
4. Amendment Policy
Amendments and changes can be made at any time and at no extra cost, provided the amendments and changes occur outside the cancellation policy period. The cancellation policy is stated on your booking confirmation. If you amend your reservation within the cancellation policy period applicable to the hotel, you may be subject to amendment fees. Amendments must be made through our Contact Centre:
Telephone: + 353 66 9792132
Our Contact Center telephone lines are open Irish time:
9am - 8pm Monday to Friday
9am - 6pm Saturday
Please do not amend directly with the hotel.
5. No Show
If you do not arrive at your accommodation on the date on which you booked to arrive, this will result in the loss of the deposit and additional penalty fees.
6. Hotel Complaints
Any complaint should be brought to the immediate attention of the hotel management as early as possible during your stay. Additionally, please contact our Customer Care Team and let us know of any problems you may be experiencing. In the highly unlikely event of this not resolving the issue then please write to our Customer Care Team gullivercs@gulliver.ie within 30 days of returning from your trip.
7. Hotel or Supplier not honouring reservation
We reserve the right to change your hotel reservation to a hotel of similar standard. No compensation is payable for such changes. In extreme circumstances we may be forced to cancel your reservation and in this situation we will notify you immediately. A full refund will be made and we will not be under any further liability to pay any additional charges or costs incurred. The maximum refund given will not be greater than the amount paid for the booking.
8. Refunds
All requests for a refund must be received in writing with supporting documentation within 30 days of departure from the hotel. We will only refund the card that was used to pay for the reservation.
9. Guarantee Policy
We guarantee the lowest hotel room prices available for reservations available on the Internet. If any of our customers are offered a lower rate for exactly the same product through another website, the difference in price will be refunded if you inform the customer service department within 24 hours of making your hotel reservation with us. To support your application, we need you to forward the website link that offered you a lower price to our Customer Care Team **The price guarantee is not applicable during promotional periods.
10. Prices
Prices are shown in various currencies and can vary due to currency fluctuations.
11. Accuracy
We endeavour to ensure that all information on properties is accurate and up to date. We do not endorse or recommend any particular hotel. Reasonable care has been taken that the content of this website is correct but it is subject to amendment at any time without notice. All content on this website is published in good faith but you acknowledge that we cannot check the accuracy of all information provided by our suppliers. We will not be liable for any delay or failure in performance of our obligations which results from any circumstance which is beyond our control directly or indirectly i.e. act of God, war, terrorism, fire, flood, lightening, explosion, fog, sickness, pilferage, machinery breakdown, interruption of utility service, renovations undertaken by hotel, strikes, labour disputes.
We shall not be liable for injury damage, loss, accident, expense incurred by you as a result of any acts or defaults by any hotel or supplier.
In the event of errors or omissions, we welcome your feedback gullivercs@gulliver.ie and do not accept responsibility for any such misrepresentation.
12. Travel Documentation
It is the responsibility of all travellers booking a hotel on this site to ensure they have adequate and up to date travel documentation (including, as appropriate, visas) for entering and remaining in any destination. |
Find Hotels in these Categories .....